We asked Martin and Sue about their experience working with Granit on remodelling their home in Chiswick. We thank them for their kind words below.
“We chose Granit because the team fully understood our brief. Their proposal layout and payment schedules were easy to follow and practical regarding payment intervals. The people and the company organisation and structure suited us, too.
Overall, the experience of working with Granit left us with a feeling of professionalism and empathy. Their personnel were always accessible with a team contact as a fallback, and they had excellent communication skills on both the client and contractor sides. This includes easy access to the project’s online portal for document sharing and a full project timeline with an audit trail that was extremely valuable.
The backup and support we experienced with any contractor issues were of great help. The Granit team did a lot of chasing and liaison, and although the project was delivered late, the end result and final accounting reconciliation are of high quality.
We would say to anyone considering appointing Granit that if you want a professional, conscientious team that minimises customers’ anxiety and concerns around a building project, look no further than Granit.”